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Nicor Gas Answers Your Questions About Natural Gas

Natural gas provides homes and businesses with heat, supports power generation, and sustains local communities. Find answers to all of your natural gas-related questions here, such as reporting an outage or odor.

NICOR (Northern Illinois Gas Company) began as a spin-off from Commonwealth Edison Company in 1953 and Marvin Chandler laid out five goals for their creation.

Service Area

Nicor login provides natural gas services to more than 2.3 million residential, commercial, and public-sector customers in 641 communities throughout northern Illinois. They own and manage one of the largest underground storage reservoir systems for natural gas in North America.

Illinois recently deregulated its natural gas market, giving residential and business customers alike an unprecedented freedom in choosing their energy supplier and plan. Visit Choose Energy today to explore your options and locate plans in your area!

Nicor will undertake major construction efforts this summer in the Village to repair, rehabilitate and replace aged natural gas pipelines. Customers impacted will receive advance information – either a newsletter outlining project improvements and details; door hanger at their home; or an employee or contractor of Nicor visiting in person to provide details. They can reach NICOR at 888-Nicor4U for any queries or concerns they have.

Supply Rates

After retail natural gas was deregulated, customers in Nicor Gas’ service area were given the choice of selecting their own provider. While Nicor Gas remains responsible for providing and maintaining its gas lines, its rate control no longer rests within its hands.

However, when it comes time to finding a provider to reduce your gas supply rates, there are a variety of choices in the marketplace. Choose Energy is an easy way to compare reviews and rates from multiple providers in your area.

Gauthier had set out to form a diverse conglomerate, yet in 1976 NI-Gas was still by far its primary subsidiary. To gain greater financial flexibility and escape regulatory influence from Illinois Commerce Commission’s regulators, NICOR established holding company status and reorganized in 1976 into what later became NICOR Inc. This new consolidated entity included not only NI-Gas but also Tropical Shipping Inc, one of the leading containerized shipping operations in Central and South America.

Alternative Suppliers

Illinois deregulated natural gas, giving residents of Illinois more options when it comes to choosing their energy provider. While The Village doesn’t advise any particular supplier, we encourage research of all possible options available to you.

Your bill will still reflect the cost of Nicor Gas’ natural gas transmission service; quality service from Nicor will still be provided in terms of delivery of your gas, and, if enrolled in NICOR Customer Select, rates are regulated by the Illinois Commerce Commission (ICC).

Be wary of “slamming”, where an alternative provider attempts to enroll you without your knowledge or permission. If this has occurred to you, report it immediately with CUB; they maintain a comprehensive list of complaints regarding alternative gas suppliers.

Customer Service

Deregulated energy markets give you the power to choose an alternative gas supplier (also known as an alternate supplier). While your local utility remains responsible for transmission and delivery of natural gas to you, your contract with an alternate supplier determines what price you pay.

Customers have the flexibility to pause, restart or transfer service as needed at any time, as well as check rates and bills on their website. They can also report odors, leaks and emergencies directly to 888-Nicor4U for resolution.

Nicor is committed to giving back to its community. They offer bill payment assistance, food insecurity support and create economic opportunity. Some of their philanthropic initiatives include the Pipeline Invoice Payment Program, Energy Aide Grant program and Neighborhood Impact grants.

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